Microsoft Quietly Says it Keeps and Transcribes Your Conversations —Sometimes Even if You Chose Not to Let Them

If you thought Microsoft was exempt from data monitoring scandals, you're wrong.Following in the footsteps of other large corporations such as Facebook, Google, Apple and Amazon; Microsoft silently updated its privacy statement admitting it has a group of people listening to users' conversations and interactions through its platform —and transcribing part of those dialogs:
Our processing of personal data for these purposes includes both automated and manual (human) methods of processing … For example, we manually review short snippets of a small sampling of voice data we have taken steps to de-identify to improve our speech services, such as recognition and translation.
Of course, it is essential to note that without these "reviews," it would be almost impossible to refine speech recognition algorithms in order for them to understand the nuances of humans' natural speech (to understand the difference, just compare the old Apple's voice assistant vs Siri).

Microsoft assures users can control the data processed by them; however, all those promises fall a little short since they mention that such right is limited - without clarifying the scope of those limits:

In some cases, your ability to access your personal data will be limited, as required or permitted by applicable law.

Cortana, Skype, and Microsoft Support Collect, Transcribe and Share your Voice Recordings

Likewise, the guys at Microsoft updated the pages of several of their services recognizing that they collect, process and store conversations and information from their Users:

When it comes to Cortana, the assistant needs to collect data for all relevant tasks:
When you use your voice to say something to Cortana or invoke skills, Microsoft uses your voice data to improve Cortana's understanding of how you speak … This may include transcription of audio recordings by Microsoft employees and vendors
Cortana collects your location periodically even if you're not interacting with the service.
Cortana also collects data about your contacts (People), such as their title, first, middle, and last names, suffix, nicknames, and company name. If you call, email, or text someone, or if they call, email, or text you, Cortana collects that person's email address or phone number.

If you want to protect yourself from Cortana, all you have left is NOT TO USE IT, and yet it will continue to work. Microsoft adds:

On Windows, even after you've signed out of Cortana, characters you type into the taskbar search box are automatically sent to Bing to help enable better search recommendations ... If you would prefer not to send any character data to Microsoft, you can choose not to use the search box.
As of Skype, they explained that they use "transcription of audio recordings by Microsoft employees and vendors," to improve its translation features.
Microsoft Support also updated its disclaimer, revealing that they collect your data and even "if you're not signed in to a voice-enabled product with your Microsoft account, your voice data might still be collected and stored," however they assure it won't be associated with your Microsoft account.

A Big Corporation Collecting Your Private Data? YeAh... ThAt's NoRmAL

Just weeks ago, Amazon recognized that it stored the conversations and data sent by its users to Alexa even if they deleted all the logs. A few days later, a contractor sent private conversations captured by Google devices in Europe to a belgian news outlet:
Not to mention that recently Facebook was fined with 5 Billion USD for misshandling its users' private data. Which of course is a victory —not for users but for Facebook. Specially considering how good things turned out after the Cambridge Analytica Scandal.

"violate the law once, then violate it again after you're under a consent order at a mammoth scale, then violate it so many times that we all lose track of what's happening, & you'll get a proportionately modest fine & get to continue breaking things"-- the FTC to SV today.

— Lindsey Barrett (@LAM_Barrett)
And don't think you're just electronically spied on. According to a report from The Hill, Trump wants to extend a program that allows the NSA to monitor the phone calls of all Americans.

Privacy Matters

If you don't want these companies to control and monitor your data, you could choose to live under a rock, but if you live in the internet, these two guides could help you recover your privacy.

Also, you may want to use a VPN to protect yourself while surfing the web. We recommend LimeVPN (if you're interested in one and would like to support us)

Similar Articles:

CLE - Google, Amazon, and Apple Digital Voice Assistants

CLE - Google, Amazon, and Apple Digital Voice Assistants

Amazon lets Alexa users disable human voice recording review

Amazon lets Alexa users disable human voice recording review

Smart talking: are our devices threatening our privacy?

Smart talking: are our devices threatening our privacy?

Amazon Alexa Accused Again Of Spying: Here Is Another Solution

Amazon Alexa Accused Again Of Spying: Here Is Another Solution