Sales Calls Have Gone Virtual, and AI Is Listening In

Sales Calls Have Gone Virtual, and AI Is Listening In

Some companies are making the most of this shift by using tools powered by artificial intelligence to track and analyze their salesforce’s virtual pitches.“You definitely miss the lunch, the dinner, the happy hour,” says Jeramee Waldum, vice president of global sales at MavenLink, a maker of project management software whose dozens of once-traveling salespeople are now stuck behind webcams.